Questions we get asked
If your question is not here, call the factory at (760) 726-0202 and we will answer it directly.
General
- Does Tortilleria Hermanos Reyes produce in a facility that produces peanuts or tree nuts?
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- Where can I find your tortillas?
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- Do you sell tortillas for foodservice use in restaurants?
- Yes. Restaurants and taquerias are most of what we do, along with stores across California, Nevada, Hawaii, Arizona, Utah and Colorado. Call the factory at (760) 726-0202 and we will quote wholesale pricing on corn and flour.
- Do you sell retail?
- No. Tortilleria Hermanos Reyes is wholesale only. We sell to restaurants, taquerias and stores, not to the public, and the factory is not a storefront.
- How do I open a wholesale account?
- Call the factory at (760) 726-0202, or send the pricing request form on the Wholesale page and we will call you back with prices and availability. Tell us roughly what you go through in a week and we will work from there.
Products
- Where are your products made?
- Every tortilla we sell is made at our factory in Vista, California, where the family has been producing since 2000.
- Are your products shelf stable?
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- Where do you source your corn?
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Certifications
- What certifications does Tortilleria Hermanos Reyes have?
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- Are your products gluten-free?
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Ordering
- When do you fulfill my order?
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- Can I order in smaller pack sizes?
- Often, yes. Several lines run in more than one pack: roll tacos and mini tortillas come in a 10 dozen pack and a 5 dozen medium pack, and the casera comes large by the 10 dozen or small by the 30 count. Every pack size we run is on the Products page. If you need something that is not listed, call and ask.
- How do I know you received my order?
- Orders are taken over the phone, so you have confirmation on the call. If you sent the pricing request form instead, we will call you back to confirm before anything is set aside.
- How do I know when my order has shipped?
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- I only received part of my order. Where is the rest?
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Delivery
- What are shipping lead times?
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- What are your shipping rates?
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- Do you ship internationally?
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Still need an answer?
Call the factory and we will talk it through, or send a pricing request and we will call you back.